Privacy Policy

At Wicati, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details or other payment information (processed securely through third-party gateways).

  • Device Information: IP address, browser type, time zone, cookies, and how you interact with our site.

  • Order Information: Products viewed, cart actions, and purchase history.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Improve our website and user experience

  • Send marketing emails (only if you opt-in)

  • Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share necessary data with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers

  • Email marketing platforms (with your consent)

  • Analytics services (e.g., Google Analytics)

All partners are required to protect your data in accordance with applicable privacy laws.

4. Data Security

We use industry-standard security measures to protect your information, including SSL encryption, firewalls, and secure payment gateways. However, no online transmission or storage is 100% secure, and we encourage you to protect your account credentials.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing communications

  • Request information about how your data is used

To exercise your rights, please contact us at: support@wicati.com

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of our site may not function properly as a result.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.

If you have any questions about this policy, feel free to contact us at support@wicati.com. Thank you for trusting Wicati with your outdoor journey.