Privacy Policy
At Wicati, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our store, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details or other payment information (processed securely through third-party gateways).
Device Information: IP address, browser type, time zone, cookies, and how you interact with our site.
Order Information: Products viewed, cart actions, and purchase history.
2. How We Use Your Information
We use the collected data to:
Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer inquiries
Improve our website and user experience
Send marketing emails (only if you opt-in)
Detect and prevent fraudulent transactions
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share necessary data with trusted third parties such as:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Email marketing platforms (with your consent)
Analytics services (e.g., Google Analytics)
All partners are required to protect your data in accordance with applicable privacy laws.
4. Data Security
We use industry-standard security measures to protect your information, including SSL encryption, firewalls, and secure payment gateways. However, no online transmission or storage is 100% secure, and we encourage you to protect your account credentials.
5. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Request information about how your data is used
To exercise your rights, please contact us at: support@wicati.com
6. Cookies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some parts of our site may not function properly as a result.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.
If you have any questions about this policy, feel free to contact us at support@wicati.com. Thank you for trusting Wicati with your outdoor journey.